Privacy Policy

Studio Pietra is an independent consultancy in natural stone and marble. References to "we", "us" or "our" in this policy refer to Studio Pietra. We are the data controller for any personal information you provide through this website.

For questions about this policy or your data, write to info@studiopietra.uk.

We collect personal information when you:

• Submit an enquiry through the consultation form (name, email, telephone, practice, project type, location, budget, timeline and the details of your project).
• Correspond with us by email, telephone or messaging service.
• Use this website — limited technical data such as device type and pages visited may be collected through cookies. See our Cookie Policy.

We use the information you provide solely to:

• Respond to your enquiry and discuss your project.
• Arrange consultations or meetings you have requested.
• Maintain a confidential record of our correspondence.
• Comply with our legal and professional obligations.

We do not sell, rent or trade personal information. We do not use enquiry data for marketing unless you have explicitly requested it.

We rely on the following lawful bases under the UK GDPR and the Data Protection Act 2018:

• Legitimate interests — to reply to enquiries and conduct our consultancy practice.
• Consent — where you have asked for a consultation or further contact.
• Legal obligation — where we are required to retain records.

Information you provide is held in confidence. We share it only with trusted service providers who help us operate the studio (for example, secure hosting and email infrastructure), and only to the extent necessary. These providers act under written contracts that require appropriate security.

Data may be processed on servers located within the United Kingdom, the European Economic Area or other jurisdictions with appropriate safeguards in place.

Enquiry data is retained for as long as is necessary to respond and, where a project proceeds, for the duration of our engagement and a reasonable period thereafter. We periodically review and delete data that is no longer required.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing.
• Withdraw consent at any time, where consent applies.
• Lodge a complaint with the UK Information Commissioner's Office (ico.org.uk).

To exercise any of these rights, contact info@studiopietra.uk.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be communicated to active clients directly.